Our Commitment

At Patrick Radcliffe, LLC (“we,” “our,” “us”), digital accessibility is a standard of our craft, not an afterthought. We are committed to ensuring that us.patrickradcliffe.com and all associated digital properties are fully accessible to individuals with disabilities. We continually improve the experience for all clients and apply the relevant accessibility standards in pursuit of lasting, inclusive design.

Legal Framework

Our accessibility efforts are guided by the requirements of the Americans with Disabilities Act (ADA), Title III, and applicable state accessibility laws, including the California Unruh Civil Rights Act. We use the Web Content Accessibility Guidelines (WCAG) as our technical benchmark.

Conformance Status

We target conformance with WCAG 2.1 Level AA across our digital properties and are actively working toward alignment with WCAG 2.2. Our website is developed with these standards in mind to ensure compatibility with assistive technologies including screen readers, voice navigation, and alternative input devices.

Scope

This policy applies to us.patrickradcliffe.com and all digital touchpoints owned and operated by Patrick Radcliffe, LLC.

Accessibility Features

• Keyboard Navigation: Full site functionality is operable via keyboard alone.
• Screen Reader Optimization: ARIA attributes and semantic HTML are implemented to support assistive technology.
• Alternative Text: All non-text content, including product imagery and brand assets, includes descriptive alternative text.
• Visual Adjustments: Color contrast ratios meet WCAG AA minimums; text may be resized up to 200% without loss of functionality or layout integrity.
• Mobile Accessibility: Our site is optimized for mobile access in compliance with WCAG 2.1 mobile-specific success criteria.

Continuous Improvement & Testing

• Automated Scanning: Technical barrier scans are conducted quarterly and following any significant site update.
• Manual Audits: Human-led usability reviews are conducted annually by qualified reviewers.
• Client Feedback: Reported barriers are reviewed and remediated on a priority basis. Critical barriers are targeted for resolution within 30 days of confirmed report.

Third-Party Content

Our site may include links to or integrations with third-party services (including social media and payment platforms). We assess third-party vendors for accessibility prior to integration, but cannot guarantee full compliance of external content. We encourage all partners to meet WCAG 2.1 AA standards and will raise accessibility concerns with vendors as they arise.

Accessibility Conformance Report

A Voluntary Product Accessibility Template (VPAT) / Accessibility Conformance Report (ACR) is available upon request for institutional and enterprise clients.

Limitations & Alternatives

While we work diligently toward full conformance, some content may not yet meet all applicable standards. If you encounter an accessibility barrier, please contact us. We will provide the requested information or assist you in completing any transaction via the following alternatives: direct email assistance, phone consultation with our client services team, or white-glove concierge ordering support.

Contact & Feedback

We welcome accessibility feedback from our clients.

• Email: client-services@us.patrickradcliffe.com
• Initial Response: Within two (2) business days
• Remediation Target: Critical barriers within thirty (30) days of confirmed report

Effective Date: 04/2026